Customer Care

Get in touch
We’re here to provide you with more information, answer any questions you might have and ensure that you get the right support for your specific needs.

We strive to provide amazing customer service every day to match the high-quality of the intraoral scanners we deliver to you.

If you are having an issue or question when purchasing an Intraoral Scanner from 3DISC or if you need help getting your scanner serviced, please contact us via the form on the right. We will get back to you as soon as possible and support you through the process.

Download Heron IOS User manuals

Heroncloud Connection Instructions

HeronIOS Laptop Requirements

Download HeronClinic Software

Call Me

Contact Support

Heron IOS and Heron Clinic Installation Support

To ensure that you get off to a good start, you will be offered a consultation service for the installation of the Heron IOS and Heron Clinic software. If you have any questions about the installation process, please reach out.

Creating a new case in HeronClinic

Creating a new patient

Bite Scanning

Finalizing and sending case

Creating a new user

HeronCloud for Labs

Full arch Scanning with Heron IOS


US Headquarters
365 Herndon Pkwy #18
Herndon, VA 20170,
United States

EU Office
Gydevang  39-41
DK-3450 Allerød

Call Us

US Headquarters
Tel: +1 703 430 6080
Tel: +1 800 570 0363 (Toll free)

EU Office
+45 88 276 650

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