Customer Care

Get in touch

We’re here to provide you with more information, answer any questions you might have and ensure that you get the right support for your specific needs.

We strive to provide amazing customer service every day to match the high-quality of the intraoral scanners we deliver to you.

If you are having an issue or question when purchasing an Intraoral Scanner from 3DISC or if you need help getting your scanner serviced, please contact us via the form on the right. We will get back to you as soon as possible and support you through the process.

Download Heron IOS User manuals

Download English Manual

Download German Manual

Download French Manual

Download Spanish Manual

Download Italian Manual

Download Danish Manual

Download Korean Manual

Download Portuguese Manual

Download Ukrainian Manual

Heroncloud Connection Instructions

Download Instructions

HeronIOS Laptop Requirements

Download Specification Sheet

Download HeronClinic Software

Contact Support

Register your Heron IOS to download the HeronClinic software

Heron IOS and Heron Clinic Installation Support

To ensure that you get off to a good start, you will be offered a consultation service for the installation of the Heron IOS and Heron Clinic software. If you have any questions about the installation process, please reach out.

Click to learn more about how to install and use your new Heron IOS!